Management Lessons From Mayo Clinic
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Management Lessons From Mayo Clinic

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Mayo Clinic is among the best service organizations in the world.It fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees.This classic business guide offers a rare, up-close look at the best practices that drive

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Mayo Clinic is among the best service organizations in the world.It fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees.This classic business guide offers a rare, up-close look at the best practices that drive Mayo Clinic’s success.By examining the operating principles that guide every management decision at this legendary institution, authors Leonard Berry and Kent Seltman:Demonstrate how a great service brand evolves from the core values that nourish and protect itExtrapolate instructive business lessons that apply outside healthcareIllustrate the benefits of pooling talent and encouraging teamworkPresent a proven prescription for creating sustainable service excellenceLearn how to apply the Clinic’s winning methods to your own organization: business concepts that produce stellar results, effective organizational efficiency, and world-class interpersonal service.Giá sản phẩm trên Tiki đã bao gồm thuế theo luật hiện hành. Bên cạnh đó, tuỳ vào loại sản phẩm, hình thức và địa chỉ giao hàng mà có thể phát sinh thêm chi phí khác như phí vận chuyển, phụ phí hàng cồng kềnh, thuế nhập khẩu (đối với đơn hàng giao từ nước ngoài có giá trị trên 1 triệu đồng).....

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